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Infinithink legal information

The terms, policies and notices that apply when you use Infinithink, and the details of who provides the service.

Our legal documents

Each document shows its version and the date it takes effect.

  • Terms of Service

    The contract for using Infinithink. Your account, plans and prices, automatic renewal, cancellation and your rights as a consumer.

  • Privacy Policy

    What personal data we process, why, for how long, who receives it and how to exercise your rights under the GDPR.

  • Cookie Policy

    The cookies and similar technologies on infinithink.it, and how to change your choices.

  • Acceptable Use Policy

    What you can and can't do with the platform and the content it generates, and how to report abuse.

  • AI Transparency Notice

    How we tell you when you're interacting with AI, how AI-generated content is marked, its limits and your responsibilities when you publish it.

  • Refund and Cancellation Policy

    How to cancel a subscription, when we refund you, how much, by when and how.

  • Right of Withdrawal

    For consumers. How to withdraw within 14 days with the online withdrawal function or the model form.

Who provides Infinithink

Infinithink is a brand, not a separate company. The service is provided by an Italian sole proprietorship (ditta individuale), VAT number IT04570230989. For any question, write to info@infinithink.it.

You can review or change your cookie choices at any time. Open Cookie settings

Withdrawing from a contract

If you're a consumer, you can withdraw from a paid plan within 14 days, without giving a reason. How the right of withdrawal works

Write to info@infinithink.it for legal questions, privacy requests, complaints and reports of illegal content or abuse. For a report, put "Report" in the subject line and tell us where the content is (for example, the URL or the chatbot), why you think it's illegal or abusive, and your name and email (not required for reports of child sexual abuse material). Please also confirm that the information is accurate and complete. The full process is in our Acceptable Use Policy. We reply to complaints in writing within 30 days.

The same address is also our single point of contact under Articles 11 and 12 of the Digital Services Act (DSA), for users and for the authorities. We accept messages in English and Italian, and a person reads and handles each one.

You can also reach us through our contact page.

Language

Our legal documents are available in English and Italian. If the two versions differ, the Italian version prevails, and if you're a consumer, any doubt is resolved in your favor, as each document explains.